PRIVACY POLICY

At Golden Touch Cleaning & Maintenance Company, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information collected from our customers you when you engage with our commercial cleaning services.

1. Information We Collect:

  • Personal Information: We may collect personal information such as your name, contact details, billing information, and other relevant information necessary for providing our services.
  • Business Information: We may collect information about your business premises, cleaning preferences, and any other details necessary for tailoring our services to your needs.
  • Payment Information: If you make payments for our services, we may collect payment-related information, such as credit card details or other payment methods.
  • If you opt in to receive SMS, we will never sell your phone number under any circumstances. We will also never send you any SMS that is not related to your account information as well as we will not use SMS messages to upsell new services.

2. How We Use Your Information:

  • Providing Services: We use the collected information to deliver our commercial cleaning services to you, including scheduling appointments, communicating with you, and ensuring quality service delivery.
  • Billing and Payments: We use your information for billing purposes and to process payments for the services rendered.
  • Communication: We may use your contact information to send you important updates, promotional offers, or other communications related to our services.
  • Improving Services: We may use the information to analyze trends, track usage patterns, and improve the quality of our services.

3. Information Sharing and Disclosure:

  • Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors or IT service providers.
  • Legal Compliance: We may disclose your information when required by law or in response to valid legal requests, such as court orders or subpoenas.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Data Security:

  • We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
  • We restrict access to your information to authorized personnel only, and all employees are trained on the importance of maintaining the confidentiality and security of customer information.

5. Your Choices and Rights:

  • You have the right to access, correct, or delete your personal information. You may contact us to exercise these rights.
  • You may choose to opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication.

6. Updates to this Privacy Policy:

  • We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes to this policy by posting the updated Privacy Policy on our website.

7. Contact Us:

  • If you have any questions or concerns about this Privacy Policy or our data practices, please contact us

By engaging our commercial cleaning services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Golden Touch Cleaning & Maintenance